Fannie May

R Alan 2 months ago

Sandy was very helpful when picking out our chocolates.

Tom P. 6 months ago

Arrived at the crystal lake Fannie May to purchase some Easter candy to give as gifts. There were several other customers in the store. After deciding on my choices I went to the counter to check out. the clerk Bonnie H. was taking care of a customer with a very long order, myself and the other people waiting to check out were patient, Bonnie completely ignored us as she took care of the special order then she went to the side door to deliver the customer's large order. One of the other customers said she could not wait and left. When Bonnie returned and waited on me she did not say anything about the wait to me or the other customers. I asked for a ribbon to be placed on my order, she reluctantly put it on and checked me out. I then asked if a sample could be offered as is usually given, she said no ,then said those are not offered anymore. She did not thank me for my order and seemed bothered. I will not be returning to this Fannie May again, I have shopped here many years and this was a very bad experience for me. I think this rude employee is hurting your business.

Chris Blake a year ago

So I and a few of my clients I referred to this store. Normal shop at this location. So today is my ladies BornDay. Long story short, she at work I got off late. Wanted to get her, her favorite mint chocolates. Got to the store at 6:55 pm. I know they close at 7pm. But after I pulled up before I can grab my wallet and exit the vehicle. The young man working walks over to the and turns the sign over. So I proceeded any way to the door thinking. He was doing it so that no one else would come in after me. Nope he signaled they was close. I was in disbelief, well kinda, kinda the world we live in. Any hoot, I just wanted to grab a box of mints to take to her at work because she was working on her BornDay. An it wouldn’t have taken but a min or two. Safe to say I and my clients won’t be shopping at this store anymore.

Genevieve Dangelo a year ago

Mercedes was so kind to us. She made the experience worthwhile. The chocolates were scrumptious and perfect and amazing and spectacular. I would recommend this location to anyone and everyone.

M 2 years ago

I stopped here to pick out some chocolate on my way to visit my Grandmother in the nursing home. I wanted a custom one pound box of half mint meltaways and half pixies. Peggy suggested getting two half pound boxes to keep the pixies from smelling like mint and saved me four dollars in the process! Very helpful and very kind.